Order Repeat Prescription
Please note, we do not accept routine or repeat prescription requests by phone. Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.You have two options: use the NHS App (see the video below) or fill out an online form.
Other ways of ordering your prescriptions
In person – put your repeat slip (or a written request) into the designated box at reception having clearly indicated the items required.
By post – send it to us with a stamped addressed envelope if you want it posted back to you.
By email – to cityroadmedicalcentre@nhs.net
Online – On the NHS App.This is the fastest way to order your prescriptions!!
How to ask a question about your medications?
NHS App: When you order your repeat prescription on the NHS App, You can ask question on the free text field on the app
Email : You can also email the practice at cityroadmedicalcentre@nhs.net with any questions.
Picking up your prescriptions from your chosen pharmacy
Prescriptions: All prescriptions are sent electronically to the pharmacy you choose
Choose Your Pharmacy: Use the NHS App to pick your pharmacy, or let us know which one you want.
Find a Pharmacy: Visit NHS Find a Pharmacy to find a pharmacy near you.
For more information please click here
Yearly Medication Reviews
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.
Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Prescription Fees
Help with NHS costs
In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:
- Those on specific benefits or through the NHS Low Income Scheme
- Those who are age-exempt
- Those with certain medical conditions
More information is available at prescription charges on nhs.uk.
NHS Charges
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
- Prescription (per item): £9.65
- 12-month prepayment certificate (PPC): £111.60
- 3-month PPC: £31.25
- If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
Telephone advice and order line 0845 850 0030